Appointments

Urgent Appointment

To request an urgent appointment for today or tomorrow (Monday to Friday)

  • Phone us Monday to Friday, 8am to 6.30pm
  • Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8am to 6.30pm

Routine Appointment

To request a routine appointment in the next 7 days

  • Book an appointment online via the link at the top of this page
  • Phone us Monday to Friday, 8am to 6.30pm
  • Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8am to 6.30pm
  • Use the NHS App to book a screening test or vaccination

 

Telephone Consultations

The Practice has a number of telephone consultations with the GPs. If you feel your health issue could be dealt with by the doctor over the telephone, please ask the receptionist to book an appointment for a telephone consultation. Some examples are:

  • Discussions about blood test results
  • X-ray results
  • Hospital letters
  • Continuation of long-term sick notes.

Telephone advice on minor illness can be given by our Nurse Practitioners (Lorraine, Caroline & Lisa) or our Triage Nurse (Lucy) 08:00–1:00, Monday to Friday by contacting the Shirebrook Surgery on 01623 742 464.

GP Extended Hours

Extended opening surgeries at Shires Healthcare are held on Monday, Tuesday, Wednesday and Thursday evenings 6:30pm to 8pm.

These surgeries are aimed at patients who find it difficult to access appointments during normal opening hours. Patients who have an appointment booked during extended hours will enter the surgery by contacting the receptionist via the intercom.

Requests for routine appointments and repeat prescriptions will not be accepted during extended hours

As a patient at Shires Healthcare you might be able to use the extended access appointments available at other practices. This is a new service commissioned by NHS England which has enabled collaborative working to allow additional access.

This additional access will be in the form of pre-bookable and on the day appointments which can be booked via Shires Healthcare. These will be available during evenings and weekends.  This is in addition to the services the practice currently offers.

Cancelling or changing an appointment

Please let us know if you need to cancel an appointment by calling us on 01623 742 464 - Option 2 or Church Warsop 01623 842 285.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance (excluding weekends and public holidays). You can also text to cancel your appointment.

If you need help with your appointment

Please tell us:

  • If there’s a specific doctor, nurse or other health professional you would prefer to respond
  • If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • If you need an interpreter
  • If you have any other access or communication needs

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Home Visits

Please try to attend surgery whenever possible. If a home visit is required, please make every effort to phone before 11:00 (Shirebrook) or 10:00 (Church Warsop) and give the receptionist some indication of the problem so that the visiting doctor will know how urgent the visit is. The doctor may ring you to assess the situation further.

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Complete our SMS Reminder Form

Travel vaccinations

If you're planning to travel outside the UK you may need to be vaccinated against some of the serious diseases found in other parts of the world.

View the NHS Travel Vaccination Advice

Private Medical Examinations

Medical examinations for special purposes such as pre-employment, fitness to travel, elderly drivers, fitness to undertake sports etc., will require longer than a routine appointment.

These examinations do not form part of NHS Services, you will be charged for any such examination. Please check the fee chargeable before arranging any such examination. Please inform the receptionist when arranging such appointments.